Introduction

Welcome to SalonXpress! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

Definitions

• “We,” “us,” “our”: Refers to SalonXpress.

• “You,” “your”: Refers to the user or customer accessing our website or services.

• “Website”: Refers to the SalonXpress website, accessible at [insert website URL].

General Terms

1. Eligibility: You must be at least 18 years old to use our website or place an order.

2. Accuracy of Information: You agree to provide accurate and up-to-date information when creating an account or placing an order.

3. Modification of Terms: We reserve the right to update these Terms and Conditions at any time. The latest version will be posted on our website.

Products and Services

1. Availability: All products are subject to availability. We reserve the right to discontinue or modify products without notice.

2. Pricing: Prices are displayed in GBP and include VAT unless stated otherwise. We reserve the right to change prices at any time.

3. Order Acceptance: An order confirmation email does not signify acceptance of your order. We reserve the right to cancel any order at our discretion.

Payment

1. Methods: We accept payments via secure third-party payment processors.

2. Authorization: By providing payment information, you authorize us to charge the amount for your order.

3. Declined Payments: If a payment is declined, the order will not be processed.

Shipping and Delivery

1. Dispatch: Orders are dispatched from the UK. Delivery times may vary depending on your location.

2. Delays: We are not responsible for delays caused by factors beyond our control (e.g., postal strikes, customs delays).

3. Address Accuracy: Ensure your shipping address is correct. We are not responsible for undelivered orders due to incorrect information.

Returns and Refunds

1. Eligibility: Returns are accepted for unused, unopened items within 14 days of delivery.

2. Process: Contact us at hello@salon-xpress.co.uk to initiate a return.

3. Refunds: Refunds will be processed within 14 days of receiving the returned item.

4. Exclusions: Certain items (e.g., perishable goods, hygiene products) are non-returnable.

Liability

1. Limitation: To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

2. Warranties: We do not guarantee that our website will be error-free, uninterrupted, or secure.

3. Force Majeure: We are not responsible for delays or failures due to events beyond our control.

Intellectual Property

1. Ownership: All content on our website, including logos, text, and images, is owned by SalonXpress or its licensors.

2. Restrictions: You may not reproduce, distribute, or modify any content without prior written consent.

User Conduct

1. Prohibited Activities:

   • Misusing the website or engaging in unlawful activities.

   • Attempting to hack or disrupt our website.

   • Violating any applicable laws or regulations.

2. Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: hello@salon-xpress.co.uk